New Job Recruitment In |CGI Service Desk Associate Apply Now|2026|

February 24, 2026 Lohithsai

CGI Freshers Recruitment 2026

CGI Drive is going to be conducted for the Service Desk Associate profile. Freshers, please go though the below details and apply at earliest. Most of the companies will shortlist the candidates based on “first come, first served”. More details regarding CGI Freshers Recruitment 2026 are given below.

Do not miss applying to the below jobs:

Job Opening-1

Company Name: Harmonic

Website: www.harmonic.com

Qualification: BE/BTech in Electronics and communication

Location: Bangalore

Experience: Freshers (0 Years)

Job Role: Associate QA Engineer

Salary: INR 7 LPA + (expected)

Apply Here

Name of the Company: CGI

Website URL: www.cgi.com

Educational Qualification: B.Sc. Computer Science / BCA / BTech

Job Profile: Service Desk Associate

Experience: Freshers (0 years)

Location of the Job: Bangalore / Pune

Location of Interview: Bangalore / Pune

Last Date to Apply: NA

Salary Package: NA

Number Of Job Openings: NA

Job Requisition/ ID: J0226-1622

Service Desk Associate – Job Duties (Summary):

Deliver excellent customer service and communicate solutions clearly.
Escalate unresolved issues to L2/L3 teams.
Act as the first point of contact for all IT-related queries via phone, email, chat, or ticketing tools.
Log and track incidents in the ticketing system and ensure timely closure as per SLA.
Provide L1 troubleshooting for hardware, software, network, email, VPN, and application issues.
Document resolutions and maintain knowledge base updates.
Perform password resets, account unlocks, and user access support.

Qualifications we seek in you:

Educational qualification for this job opening is B.Sc. Computer Science / BCA / BTech
Freshers can apply for this job opening
Year of Passing: 2023, 2024 & 2025
Minimum 60% academic score throughout (10th, 12th & UG).
No active backlogs.
Strong academic performance and willingness to learn.
Ability to work in a fast-paced, customer-centric environment.
Good problem-solving and analytical abilities.
Willingness to work in 24/7 rotational shifts
Good understanding of computer fundamentals, operating systems, networking basics, and MS Office.
Strong communication skills (verbal & written).
Basic knowledge of Windows troubleshooting, system configuration, and common IT tools.

Notes From CGI:

Apply as soon as possible
Shifts: Rotational shifts including night shifts
Employment Type: Full-time
Immediate joiners preferred
Work Mode: WFO

If you share this job opportunity with your friends, that would be grateful.

How to get Interview Call Letter from CGI?

It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
It is also so important that you should apply to a job as soon as you come to know that there is a job opening in CGI and that is matching to your skillset. Because most of the companies like CGI send interview call letters on a first come first serve basis.

Contact Number/Email: NA

Contact Name: NA

CGI Hiring Process:

Online Written Test
Technical Interview
HR Interview

Summary of the Job:

There are job openings for freshers in CGI company. CGI hiring freshers for the position of Service Desk Associate in Bangalore / Pune. Freshers with Graduate in BCA – (Computer Science Engineering) can apply for this recruitment 2026. If you are interested & eligible for this job role then apply as soon as possible, because CGI will stop receiving the applications once they get the expected number of applications/ Resumes.