Sutherland Job Openings for Freshers || Bangalore || Associate – Technical Support ||
Sutherland published job link to hire Freshers as Associate – Technical Support Profile in Bangalore, so guys you need to apply as soon as possible. Bangalore Jobs for Freshers.
Sutherland Job Openings For Freshers – Required Skills/ Qualification:
- – Educational qualification for this job is Bachelor’s Degree in IT, Computer Science, or other related fields
- – Sutherland is hiring for the position of Associate – Technical Support
- – Strong written and verbal communication skills
- – Ability to independently troubleshoot software applications and complex distributed system environments involving multiple configurations and protocols
- – Proven understanding of email, TCP/IP, HTTP, SSH, DNS, SMTP, FTP, LDAP, Linux, MySQL & Exchange
- – Knowledge of Email systems and Networking experience in a technical support/help desk environment
- – Must excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success
- – Candidates should be flexible working evening and weekend shifts
- – Ability to handle clients professionally during all interfaces
- – Proven experience hosting WebEx or other remote hosting tools for customer troubleshooting sessions
- – Typically requires proven knowledge of Windows or Linux Server management experience
- – Solid experience in problem analysis and resolution of software problems
Company Name: Sutherland
Website: www.sutherland.com
Qualification: Bachelor’s Degree in IT, Computer Science, or other related fields
Location: Bangalore
Experience: Freshers (0 to 2 years)
Job Role: Associate – Technical Support
Salary: Not mentioned by HR
Do not miss applying to the below jobs:
Name of the Company: Deloitte
Website URL: www.deloitte.com
Educational Qualification: MBA Finance/Masters in finance and accounting
Job Profile: Analyst
Experience: Freshers (0 to 3 Years)
Location of the Job: Hyderabad
Sutherland Job Openings For Freshers – Interview Process:
– Online Written Test
– Technical Interview
– HR Interview
Sutherland – Job Description (what you will do?):
– Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
– Provide configuration help, troubleshooting and best practice advice to customers
– Provide problem diagnosis and root cause analysis for technical issues
– Participate in on-call support 24×7 rotation as assigned
– Work towards the team’s success—we win together
– Manage cases in our customer support tools to ensure issues are assigned, tracked, escalated, and resolved within SLA targets
– Publish Knowledge Base articles for internal and customer audiences
– Provide technical product support to customers, resellers, and partners
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