ChargePoint Freshers Recruitment 2025 || Bangalore|| Associate Technical Support Engineer ||
Explore Exciting Opportunities: ChargePoint Freshers Recruitment 2025 Drive for Associate Technical Support Engineer. Apply now for early consideration, as companies often prioritize ‘first come, first served.’ Get more insights about ChargePoint Freshers Recruitment 2025 below.
ChargePoint For Associate Technical Support Engineer Role Qualifications:
- Educational Qualification is Bachelor’s Degree (BCA/B.Sc) in technical field
- Fresher or minimum 1 year of experience as a Technical Support Engineer, providing phone support for complex hardware or software solutions
- Strong communication, interpersonal, motivational, and organizational skills
- Networking fundamentals (TCP/IP, M2M communications, etc.)
- Excellent English communication is must
- Documentation and creating knowledge articles
- Capture serviceability and supportability requirements to improve support deliver to customers
- Good understanding of computer systems, mobile devices and other tech products
- Cloud based management platform and application support
- CRM tools such as Salesforce
- Ability to provide step-by-step technical help, both written and verbal
- Jira or other bug management tools
- Ability to work with hardware and software engineering on problem resolution
- Additional certification in Microsoft, Linux, networking or similar technologies is a plus
Name of the Company: ChargePoint
Website URL: www.chargepoint.com
Educational Qualification: Bachelor’s degree
Job Profile: Associate Technical Support Engineer
Experience: Freshers (0 to 1 Years)
Location of the Job: Bangalore
Do not miss applying to the below jobs:
Job Opening 1:
Name of the Company: Accenture
Website URL: www.accenture.com
Educational Qualification: Any Graduation
Job Profile: IT Customer Service New Associate
Experience: Freshers (0 to 1 years)
Location of the Job: Bangalore
ChargePoint Hiring Process:
- Online written test
- Technical Interview
- HR Interview (Face to Face)
- Declaration of selected students
- Offer release
Associate Technical Support Engineer – Job Duties (Summary):
- Comfort with making complex decisions and excited by “thinking outside the box”
- Tenacious commitment to customer focused support
- Must have exceptional troubleshooting and advanced analytical thinking skills for complex issue resolution between hardware/software components
- Ability to accurately convey complex concepts in easily digestible communications both verbally and in writing
- The ability to read and understand site drawings, field repair guides and product specifications
- Create test plans, test cases, and other documents based on software expectations and specifications
- Account management skills including investigating and understanding current and historical issues for specific accounts
- Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures
- Proven experience in driving initiatives, cross-functional collaborations, and holding others accountable to expectations
- Open communicator, ability to give and receive actionable feedback
- Proactively identify areas of product improvement including design enhancements, failure analysis, and quality control
- Focuses and guides self in accomplishing work objectives
- Ability to work effectively and complete tasks/projects with minimal supervision
- Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict
- Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivation
- Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
Summary of the Job:
Exciting opportunities await freshers at ChargePoint! We are currently seeking dynamic individuals for the position of Associate Technical Support Engineer in Bangalore. This recruitment drive is open to freshers with a background in Bachelor Degree for the year 2025. If you meet the eligibility criteria and are keen on this role, we encourage you to apply at your earliest convenience.
Please note that ChargePoint will close applications once the expected number of resumes is received. To ensure you don’t miss out on this opportunity, apply as soon as possible.
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