Concentrix Freshers Recruitment 2025 ||Bangalore|| Operations Representative ||
Concentrix Company Qualifications :
- The Educational Qualification is Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Ability to effectively communicate, both written and verbally
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Tolerance for repetitive work in a fast-paced, high production work environment
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Ability to work as a team member, as well as independently
- Demonstrate strong probing and problem-solving skills
- Based on location and/or program, additional experience/skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Should be able to handle complex queries from customer and resolve the same independently
Name of the Company: Concentrix
Website URL: www.concentrix.com
Educational Qualification: Graduate / Undergraduate
Job Profile: Operations Representative
Experience: Freshers
Location of the Job: Bangalore
Location of Interview: Bangalore
Last Date to Apply: NA
Salary Package: Best in industry
Job Requisition/ ID: IdR1367138
Explore Exciting Opportunities: Concentrix Freshers Recruitment 2025 Drive for Operations Representative. Apply now for early consideration, as companies often prioritize ‘first come, first served.’ Get more insights about Concentrix Freshers Recruitment 2025 below.
Operations Representative – Job Duties (Summary):
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Maintain basic knowledge of client products and/or services
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Offer additional products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
- Track, document and retrieve information in call tracking database
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Concentrix Hiring Process:
- Registration
- Online Written Test
- Technical Interview
- HR Interview
- On-boarding
Summary of the Job:
Exciting opportunities await freshers at Concentrix! We are currently seeking dynamic individuals for the position of Operations Representative in Bangalore. This recruitment drive is open to freshers with a background in Graduate / Undergraduate for the year 2025. If you meet the eligibility criteria and are keen on this role, we encourage you to apply at your earliest convenience.
Please note that Concentrix will close applications once the expected number of resumes is received. To ensure you don’t miss out on this opportunity, apply as soon as possible
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